Terms of Service

Last updated: October 2025

Welcome to Gold Class Travel, a trading name under Gold Class Group (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, services, and any interactions you have with us, including enquiries and bookings made through third-party platforms such as Turo. By using our website, you agree to these Terms.

1. About Us

Gold Class Travel provides luxury vehicle hire services, currently facilitated via the Turo platform, alongside future offerings including direct bookings, chauffeur services, and partnership opportunities.
Our website address is: www.goldclasstravel.co.uk

2. Use of the Website

You agree to use our website for lawful purposes only. You must not:

  • Use the site in a way that breaches any applicable laws or regulations.

  • Attempt to gain unauthorised access to the website or interfere with its security.

  • Copy, reproduce, or commercially exploit any material without our written consent.

We reserve the right to suspend or terminate access to the website at our discretion if misuse is detected.

3. Booking and Vehicle Hire

  • All vehicle bookings are currently managed through the Turo platform and are subject to Turo’s own terms and conditions in addition to ours.

  • Gold Class Travel acts as an independent host within Turo and does not process payments directly at this stage.

  • By booking a vehicle, you agree to comply with both Gold Class Travel and Turo’s rules relating to vehicle use, driver eligibility, insurance, and cancellation policies.

  • Vehicles must be returned in the same condition as supplied, with any damages or violations subject to applicable charges as outlined by Turo.

4. Partner and Dealership Programme

  • Individuals or dealerships wishing to partner with Gold Class Travel must meet eligibility criteria (e.g. vehicle age, condition, and documentation).

  • Vehicles accepted into our fleet remain the property of the owner unless otherwise agreed in writing.

  • We reserve the right to refuse, suspend, or terminate partnership agreements if standards or obligations are not met.

  • During any trial period, both parties acknowledge that participation is non-binding until a full agreement is signed.

5. Chauffeur and Future Services

Where offered, chauffeur or transfer services will be subject to separate terms, including insurance and driver licensing requirements. Details will be provided upon service launch.

6. Pricing and Payments

  • Pricing for vehicle hire is managed through Turo and may vary depending on season, demand, and availability.

  • Future direct booking or chauffeur payments will be processed securely through approved payment providers.

  • All prices are in Pounds Sterling (£GBP) and include VAT where applicable.

7. Insurance and Liability

  • Vehicles hired through Turo are covered by Turo’s insurance policy for guests and hosts, subject to their terms.

  • Gold Class Travel is not liable for losses or damages arising from the misuse of vehicles or breach of Turo’s policies.

  • We do not accept liability for indirect, incidental, or consequential damages.

8. Cancellations and Refunds

  • Cancellation terms are governed by Turo’s cancellation policy.

  • For future direct services, cancellation and refund terms will be clearly displayed prior to payment.

9. Accuracy of Information

We make reasonable efforts to ensure all website content is accurate and up to date. However, we do not guarantee that information, pricing, or availability will always be error-free.

10. Intellectual Property

All website content, including text, graphics, logos, and images, are owned or licensed by Gold Class Travel. They may not be reproduced or distributed without prior written consent.

11. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (UK-GDPR).

12. External Links

Our website may include links to third-party platforms such as Turo or social media. We are not responsible for the content, security, or privacy practices of those sites.

13. Changes to These Terms

We reserve the right to amend or update these Terms at any time. Any changes will be posted on this page with an updated “last revised” date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

15. Contact Us

If you have any questions about these Terms, please contact us at:
📧 info@goldclasstravel.co.uk
🌐 goldclasstravel.co.uk