Privacy Policy

Last updated: October 2025

This Privacy Policy describes how Gold Class Travel, a trading name under Gold Class Group (“we”, “our”, “us”), collects, uses, and protects your personal data when you visit our website goldclasstravel.co.uk or communicate with us via email, contact forms, or other channels.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK-GDPR) and Data Protection Act 2018.

1. Who We Are

Gold Class Travel operates in the UK, providing luxury vehicle hire and related travel services.

  • Business Name: Gold Class Travel (under Gold Class Group)

  • Website: goldclasstravel.co.uk

  • Email: info@goldclasstravel.co.uk

We act as the Data Controller for the personal information we collect.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact details: name, email address, phone number (when you submit an enquiry).

  • Booking details: when you make a booking or enquiry via Turo or directly with us.

  • Partnership information: if you enquire about partnering with us or adding a vehicle to our fleet.

  • Technical data: your IP address, browser type, and device information (via cookies or analytics tools).

  • Marketing preferences: when you subscribe to updates or newsletters.

We do not collect or store payment card details — these are processed securely by third-party providers such as Turo or our future payment processors.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your enquiries or partnership requests.

  • To manage bookings or services arranged through third parties (e.g. Turo).

  • To improve our website and customer experience.

  • To send updates, offers, or news (only if you have opted in).

  • To meet our legal, contractual, and compliance obligations.

We will not sell or rent your personal data to any third party.

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases under the UK-GDPR:

  • Consent: when you provide us with information voluntarily (e.g. via forms or newsletters).

  • Contract: when processing your data is necessary to fulfil a booking or agreement.

  • Legitimate interests: for business administration, website improvement, or communication.

  • Legal obligation: where required to comply with applicable law.

5. Sharing Your Data

We may share your data only with:

  • Turo, for the purpose of processing bookings and guest management.

  • Trusted service providers (such as website hosting, analytics, or email services).

  • Legal or regulatory authorities when required by law.

All third parties handling your data are required to comply with strict confidentiality and data protection standards.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Data Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request erasure of your data (the “right to be forgotten”).

  • Object to or restrict processing.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

To exercise your rights, please email info@goldclasstravel.co.uk.

8. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and analyse visitor activity.
You can adjust your cookie preferences or browser settings to block cookies if you wish.

For full details, please see our Cookie Policy (below or on our dedicated page).

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

However, no online platform can guarantee complete security, so you share information with us at your own risk.

10. Links to Other Websites

Our website may include links to third-party sites such as Turo or social media. We are not responsible for their content, policies, or data practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 info@goldclasstravel.co.uk
🌐 www.goldclasstravel.co.uk